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Last Modified February 20, 2025

Bearhost Terms of Service

Welcome to Bearhost! By using our services, you agree to the terms below. Please read them carefully—especially if you're here with a cup of coffee.

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01

Acceptance of Terms

By registering an account, using our products, or visiting bearhost.com, you confirm that you're legally able to enter into this agreement (you're at least 18 or have legal consent) and agree to be bound by these Terms.

02

Services Provided

Bearhost provides a suite of digital services, including:

  • Website Hosting
  • VPS Hosting
  • Dedicated Servers
  • WordPress Hosting
  • Domains for Sale
03

User Responsibilities

You agree to:

  • Provide accurate and complete registration information
  • Keep your username and password confidential
  • Be responsible for all activities under your account
  • Maintain current billing and contact information
04

Acceptable Use Policy

You agree to not:

  • Host or transmit illegal, harmful, or offensive content
  • Use the service for spamming, phishing, or distributing malware
  • Exploit server resources in ways that harm other users (e.g., crypto mining, DDoS attacks)
  • Violate copyright, trademark, or intellectual property laws
05

Payment Terms & Renewals

All prices are clearly displayed before checkout. Your services will automatically renew unless you cancel in advance. If payment fails, we may pause your service until it's resolved. If you have any billing questions, our support team is always here to help.

06

Cancellations & Refunds

We offer a 30-day money-back guarantee on most hosting plans. This doesn't apply to domains, SSLs, or third-party services. To request a cancellation or refund, simply log in to your account or contact support within the eligible timeframe.

07

Service Availability

We strive for 99.9% uptime, and our systems are built to be as reliable as possible. That said, planned maintenance and unexpected issues may occasionally occur. We'll always do our best to keep you informed.

08

Your Content

What you create and store with Bearhost is yours. We don't claim ownership, but you give us permission to host and display your content as needed to provide our services. Please make sure your content doesn't violate any laws or infringe on others' rights.

09

Suspension and Termination

We really hope it never comes to this, but we may suspend or cancel your account if you:

  • Cause issues for other users or our systems
  • Use our services for harmful purposes
  • Break these Terms

You can cancel anytime by logging in or contacting us. When your account is closed, your data may be deleted.

10

Liability Limitation

Bearhost is not liable for any damages or losses resulting from the use—or inability to use—our services. We do our best, but we can't promise perfection. If something goes wrong, our total liability is limited to the amount you paid us in the past 12 months.

11

Updates to Terms

We may update these Terms from time to time. We'll do our best to notify you of important changes, but it's your responsibility to review them regularly. Continued use of our services constitutes acceptance of the updated terms.

12

Contact Us

Got a question? Need help? We're here 24/7. Email us at: support@bearhost.com We're always happy to help—no bots, just real people (and maybe one adorable bear).